Writing case studies: sometimes more is more

Marketing writing is often about compression. How quickly and succinctly can we get our message across? But these speedy, smooth sentences can some times leave out the kind of detail that specialized audiences connect with. Case studies can provide the platform to expand on your offering and show how your solutions works in real world[…]

Messaging the impossible: People Unlimited dares to own its difference

One of my clients, People Unlimited (www.peopleunlimitedinc.com), promotes an idea that most people consider impossible – physical immortality. Only a very very small minority of people feel that given the right conditions – open outlook, supportive people, healthy living – the body can continue without end. I happen to be one of them. As you[…]

The benefits of being good: positioning social consciousness for bottom line impact

One of our clients has a serious branding challenge — they’re doing real good in the world. Almost every company has some charitable giving or community service component. But, ironically enough, when doing good is fundamental to your brand, it can actually raise questions regarding both intent and quality. We messaging strategists are always looking[…]

Innovators: identify your audience, ignore everyone else

Broad based appeal isn’t always the answer, especially for innovators. A marketing agency I’ve written for for several years started including me in their own positioning discussions to help with their messaging strategy. Their owner is a serial innovator. He loves integrating new technology into marketing. He’s got a gift for it. As a result,[…]

Collaboration: honesty is the accelerator

I was recently in a meeting with a financial services company to help them develop strategic messaging. One member of their marketing team kept making absurd suggestions. Either he wasn’t paying attention, or he was stoned, or he was simply obsessed with playing out metaphors — birds, wings, flight, horizons – related to the company[…]

An open challenge to web developers: deal with the content conundrum

There is much that makes sense in online marketing. Brand strategy makes sense. User experience considerations make sense. SEO sensibility makes sense. Social media even makes sense, when done right. One thing that does NOT make sense is designing and building a smart, sophisticated web presence while ducking the whole issue of content. Great sites[…]

The long shot: taking the time to stand out in word and deed

In writing, briefer is often better, but there’s only so much you can leave out, before, in fact, you’ve left out everything. Like the truth of your life story, for example. Or the guts and glory of a real competitive advantage you hold in the marketplace. Not everything worth saying can be collapsed into a[…]